Text Channel Permissions
Usually, if members are still able to send messages in a text channel after being muted, it is likely because of the@everyone
channel permissions being set incorrectly.
1
Set the channel permissions
Go to your channel settings, and navigate to the Permissions tab.
Find the 
@everyone
or member role and ensure that the Send Messages permission is set to Neutral (/
).
2
Check server wide role permissions
Go to your server settings, and navigate to the Roles tab.
Find the 
@everyone
or member role and ensure that the Send Messages permission isn’t enabled.
3
Check for role overrides
Check if there are any roles that have permission overrides for the channel in question. If a role has the Send Messages permission enabled, it will override the
@everyone
permissions and allow members to send messages.Lockdown Command
If you have a custom member role instead of the default@everyone
role, make sure that the lockdown command is set to restrict that role instead of the @everyone
role.
The steps above are also required for the lockdown command to work properly.